Frequently Asked Questions
Find answers to common questions about our trekking tours, guides, and what to expect.
Booking & Availability
You can book directly on our website by selecting your preferred trek and filling out the booking form or by calling us or sending us an email.
Yes, we require a deposit of 15% of the payment. The rest of the payment is made in person before the trek begins.
Yes, you can cancel or change your booking anytime. Just contact us 20 days before the scheduled date.
Yes, our treks run throughout the year, but some routes may vary depending on the season.
Trekking & Preparation
No, we offer treks suitable for beginners and experienced hikers. Our guides will assist you at every step.
We recommend sturdy hiking shoes, layered clothing, sun protection, and a refillable water bottle — but avoid bringing too much equipment to keep your backpack light and comfortable.
Most of our treks are at moderate altitudes, but if needed, our guides will help adjust the pace for your comfort.
Yes, our treks include meals and accommodation in Berber guesthouses or tents, depending on the itinerary.
Safety & Guides
Yes, all our guides are professionally trained and certified by Morocco’s official mountain guide association.
Absolutely! We follow well-planned routes and prioritize safety at all times.
Yes, our guides speak English, French, and Arabic to ensure smooth communication.
Our guides are trained in first aid and can arrange for assistance if necessary.